CONFOSYS helps you uncover the opportunities of growth and innovation by Offering plenty of flourishing career oriented opportunities.
If you are looking for a bright future with fourishing career in IT Industry.
HERE IS YOUR CHANCE !
LET'S GRAB IT BEFORE SOMEONE ELSE GET IT !
Good Communication and convincing skills
Have experience in BPO HIRING (preferred).
Knowledge of Recruitment cycle.
Strong follow up with candidates.
Sourcing and screening the right candidates through various sources like Head Hunting, Job Portals.
Preliminary Screening of Candidates.
Taking Telephonic Interviews.
EDUCATION : Graduate.
EXPERIENCE : Minimum 1 Year of experience.
INDUSTRY TYPE : BPO / Call Centre / ITeS
NO. OF OPENINGS : 07
Super Excellent Communication and listening skills
Regular follow up with existing customers.
Resolve customer complaints via phone, email.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Provide support to customers, handle inquires, provide resolutions.
Advise on company information.
Take payment information and other pertinent information such as addresses,email and phone numbers.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
EDUCATION : Graduate or Under-Graduate.
EXPERIENCE : Minimum 1 Year of experience
INDUSTRY TYPE : BPO / Call Centre / ITeS
NO. OF OPENINGS : 10
The candidate will be responsible for handling inbound calls for US customers and troubleshooting their technical problems for desktop/laptop.
Advance troubleshooting skills for :
Operating systems - Windows 7, Vista, XP
Virus & Spyware Removal
Internet connectivity and networking issues (Wireless Router Setup)
Strong customer service skills and problem-solving capabilities
Flexible to work in Rotational Shifts & 24X7 environment
EDUCATION : Bachelor's Degree (B Tech, MCSE/CCNA certified preferred).
EXPERIENCE : Minimum 1 Year of experience in an International Voice based Technical Support .
INDUSTRY TYPE : BPO / Call Centre / ITeS
NO. OF OPENINGS : 30
EXPERIENCE : 06 Month - 3 years in an International BPO.
Educational Qualifications: Graduate/Post Graduate/Under Graduate (Non-Technical /Technical)
PROCESS : US/Inbound Process
NO. OF OPENINGS : 10
The candidate will be responsible for handling inbound calls for US customers and selling.
Annual Technical Support Packages to them.
Job Summary:
1) Handling Inbound International Voice calls.
2) Resolving the technical issues related to software /hardware for US based clients.
3) Document the calls to ensure all information is captured.
4) Maintaining secrecy of data.
5) Adhere to standard operating procedures required by the process.
6) Attend briefings, trainings/refresher sessions and meetings as required.
7) Should be able to work in rotational night shifts.
8) Candidate must possess excellent verbal and written communication skills.
Skills Required:
a) Must have basic knowledge of desktop, laptop technical troubleshooting.
b) Knowledge about Windows troubleshooting. Hands on Windows XP, Vista, Windows 7 and Windows 8.
c) Printers and other plug and play devices troubleshooting
d) Maintaining strong customer relationship.
e) Self-motivated for achieving sales target.
f) Ability to convince
Candidate Should Know Photoshop, CSS, HTML,JavaScript,JQuery etc.
Candidate have prior experience in the same role.
Knowledge about Layout Designing, Photo editing,Web Page layout etc.
EXPERIENCE : min 1 year
INDUSTRY TYPE : IT Software / Web Application Development
NO. OF OPENINGS : 05
Must have atleast 2 years experience working with PHP Framework.
Minimum 1 year experience working with Wordpress, Drupal, Magento, Joomla or any other opensource CMS platforms.
Must have very strong object-oriented programming and database concepts.
EXPERIENCE : 2 Years
INDUSTRY TYPE : IT Software / Web Application Development
NO. OF OPENINGS : 05
Experience with Google and Bing’s services, including Analytics and Webmaster Tools
A functional understanding of HTML and CSS
The ability to work with back-end SEO elements such as .htaccess, robots.txt, metadata, site speed optimization, and related skills
The ability to deploy an effective local and long-tail search strategy
A deep understanding of mobile strategy and how it relates to SEO
A solid grasp of how blogging, press releases, social media, and related strategies go hand-in-hand with SEO
Experience in building inbound organic search traffic and improving SERPs
A background in creating reports showing web analytics data and site evaluations
An up-to-date, working knowledge of current, past, and projected trends in the SEO industry
Familiarity with the best tools in the trade
Supplementary skills: PHP, UX, IA, CRO, SEM, Content Strategy, Social Media
EDUCATION : Graduate.
EXPERIENCE : Minimum 1 Year of experience
INDUSTRY TYPE : BPO / Call Centre / ITeS
NO. OF OPENINGS : 05